Receive Payment & Remittance Information
We begin with the available EOB, ERA, EFT, insurance check, patient payment or related payment information provided through the practice's approved workflow.
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Elexoft provides HIPAA compliant dental payment posting services for U.S. dental practices that need structured support to review EOBs and ERAs, match payments to remittance information, post applicable payments and adjustments, reconcile payment activity and keep patient and insurance balances current.
Receiving a payment is only part of the billing workflow. You still need to match the payment to the correct remittance, claim, procedure and patient account.
An EOB or ERA may contain the amount paid, plan allowance, deductible, patient responsibility, adjustments and other adjudication information. If those details aren't reflected correctly in the ledger, the practice may end up with inaccurate balances or unclear follow up needs.
Our dental insurance payment posting workflow links payment information to the corresponding account activity so the ledger reflects what the payer or patient actually paid and what remains to be addressed.
Our dental payment posting services cover insurance and patient payments, ERA/EOB processing, payment adjustments, reconciliation and discrepancy resolution to maintain accurate financial records.
We review the available EOB information and post applicable payment details to the appropriate account. Depending on the payer response, this can include the amount paid, deductible, patient responsibility, plan allowance and relevant adjustment information.
We begin with the available EOB, ERA, EFT, insurance check, patient payment or related payment information provided through the practice's approved workflow.
We associate the payment with the corresponding payer, remittance, claim and account information, where available.
We review the relevant amount paid, patient responsibility, deductible, adjustments and other adjudication information before posting.
We record applicable payment and adjustment information against the appropriate account, claim or procedure based on available documentation and the agreed workflow.
After posting, update the remaining patient or insurance balance based on payer information and practice rules.
Compare posted transactions with the relevant remittance and available payment or deposit information to identify inconsistencies.
Identify items that need further investigation and route them to the appropriate next step rather than letting them disappear into the posting queue.
Payments move through defined stages from remittance review and matching to posting, reconciliation and exception identification.
Our workflow considers the available adjudication information rather than treating the deposit total as the only posting detail.
Payment posting and reconciliation work together so you can compare posted transactions with the relevant payment and remittance information.
Identify underpayments, unapplied payments, denials, mismatches and other exceptions for the appropriate next action.
Use Elexoft for ongoing dental payment posting, backlog support or additional posting capacity to meet your operational needs.
Support can adjust as your locations, payment volume or administrative workload changes.
Payment posting can become time-consuming when staff must move between payer portals, EOBs, ERAs, payment records, patient accounts and deposit information while also handling front office responsibilities.
It can help your practice:
Different practices need different levels of Payment Posting support.
Different practices need different levels of A/R support.
Use recurring support for EOB, ERA, insurance and applicable patient payment posting as part of your regular billing workflow.
If unposted EOBs, ERAs, or payments have accumulated, focused backlog support can organize the queue, post available payment information, reconcile applicable records and identify exceptions that still need action.
Add support during growth, staffing gaps, increased payment volume or periods when your internal team cannot keep the posting queue current.
Dental payment posting services help dental practices record insurance and patient payments, review EOB or ERA information, apply appropriate adjustments, update account balances, reconcile payment activity and identify posting exceptions that require further action.
Elexoft provides dental payment posting services that bring EOB and ERA review, payment matching, posting, adjustments, reconciliation and exception identification into a more organized workflow.